# Evidence Finder (formerly Gen AI Chatbot)

> Evidence Finder (formerly AskDona's Gen AI Chatbot) answers questions from an organization's own documents with numbered citations, and can be embedded on an intranet or a public website.

- Status: Current. Last verified 2026-10-21.
- Applies to: AskDona SaaS platform (web application). Not the planned AskDona API, which is a separate offering and may differ.
- Canonical: https://askdona.com/ai/gen-ai-chatbot.md
- Sources: https://askdona.com/en/capabilities/evidence-finder/, https://askdona.com/en/content/learning/ai-assistant/

## Status

- **[Outdated — marked 2026-10-21]** The Gen AI Chatbot is an earlier GFLOPS initiative. The facts below describe that work accurately, but it is not GFLOPS's current focus. GFLOPS's current direction for AskDona is Assessment Science, Evidence-first AI and Human-in-the-loop Assessment, centred on AskDona Assessment (formerly Batch Assessment) (see https://askdona.com/ai/current-direction.md).
  - **Updated (21 Oct 2026):** It is no longer an earlier initiative. It was rebranded as **Evidence Finder**. It is a current AskDona capability, listed under Capabilities on the website; AskDona Assessment (formerly Batch Assessment) remains at the centre of GFLOPS's current direction (see https://askdona.com/ai/current-direction.md).

**Name:** since 21 October 2026 the website presents this capability as **Evidence Finder** (https://askdona.com/en/capabilities/evidence-finder/); the former /en/solution/ai-assistant/ and /en/platform/ai-assistant/ redirect there.

## Facts

- **What it is:** a chatbot grounded in the organization's documents. Each statement in an answer is linked to its source by citation number.
- **Where it runs:** on an internal portal or on a public website, embedded with a script tag.
- **Response styles:** three modes, from quick single-source answers to multi-document synthesis with cited sources; the mode changes the model, retrieval depth and reasoning budget used.
- **Knowledge improvement:** surfaces unanswered questions and user feedback so the knowledge base can be improved.
- **Customization:** key colour and display style (floating or full screen) can be set to match the host site.